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Member Feedback

We believe in our service and offer unedited transparent feedback from our members. Browse what our Members say about their experiences with ONEflight.

Member Feedback

The passengers said the flight was good. The 1:00 pm departure from _______ is still on track. Please make the following changes to the passenger list:

  • We need to drop _____________ from Legs 2 & 3. 
  • We need to add the following pax to Legs 2 & 3. The ground time in _______ will remain as booked. 
    • _______________
    • DOB 01/04/______
    • 210 lbs., no luggage. 

Thank you,

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We did arrive safely back to ATL.   I want to take this opportunity to voice my frustrations with this round trip to ____and home last night.   I decided not to voice these frustrations on Saturday b/c I knew we were scheduled to come back with the same crew late last night but anyone paying attention should’ve heard it in my tone w/ last night’s emails.    I also decided not to attempt to voice these frustrations directly when I arrived home at 1am, b/c I was a) already frustrated and angry for other reasons unrelated to OF and b) it was after 1am and nobody needed my long-winded rant that late (and I didn’t need to get myself all worked up again @ 1am either).   

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The flight was great. The pilots were excellent. Thank you!
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Back at home from a wonderful trip.  Once again, excellent pilots, plane, crew and catering.  Thank you for the cold drinks too! Appreciate you all!  Happy Labor Day! 

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everything went great thanks
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All us been great. We are in the car to the destination now. 
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Thank you and the crew for a great trip. Really tired right now. 

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The flight and the airplane was good. EXCEPT The door didn’t seal properly and as we climbed and needed more pressurization it got louder and louder to the point when we could not communicate without shouting at each other. There’s a pneumatic door seal that inflates to pressurize the door that malfunctioned. We felt a little unsafe in the beginning of all this, but we landed safely. 
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Everything was great, and I really appreciate the quick communication from your team!

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Flight was uneventful which was great. Catering excellent, transportation perfect and smooth in the air except for 5 minutes. 
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Yes landed safely, everything was great!
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Good crew good plane that’s one I’d like to take again. They say they’re based out of Kansas City.
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Everything was excellent.  Both legs of ground transportation were very professional and attentive to the wedding garments we were transporting. The pilots were friendly and courteous.  The aircraft was clean and well organized. As usual, the catering was spot on - excellent. 

 

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Thank you for a great trip! 
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All went well. Great crew, driver, fBO, catering. Plane clean well stocked . 👍
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Very nice flight. Thank you. 
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Everything was great. On time. Professional pilots. Went well. Thanks! 
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Hello Everyone.  We had a great time on our long weekend in Tennessee.  Our feedback on this trip. The return trip was flawless.  Plane was on site, ready-to-go when we got there, and we left 10 minutes early.  Flight was great and the limo was waiting when we landed.  We were home 2.5 hours door to door; everything private aviation is about for us.

The outbound trip had its issues as we all know.  The flight itself once we got going was fine and all went well.  While I appreciate the efforts you took to keep us abreast of developments through texts and phone calls, the sequence of events did raise some questions.

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We arrived safely 
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Yes everything was great as usual, much appreciated!
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Trip went very well, concierge, flights, etc. were top-notch. Thank you.
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Another excellent experience. Lead Pilot David G is someone we’ve known since he was about 8 years old and a choral music student of Lori’s!  
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They had an incredible experience, thank you all so much!
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It was fantastic! Everything was perfect, including the catering order. I appreciate the great experience. The plane was well equipped, and the crew was again professional and courteous. I would be happy to be assigned this operator anytime! I attached a picture of my sons as they enjoyed the trip.

The support from ONEflight has been stellar, and I look forward to many more flights ahead.

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Everything was great, thanks to all.

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Great trip again, thanks Madison. Pilots were great, little bumpie coming in.  Good job !!

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Flight  crew was good. Flight was good.
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Everything went perfectly for the flight.  Thank you so very much!
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What a great experience on both legs of our trip...loving OneFlight!
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It was a good flight, the team was professional , the aircraft was spotless. All went well

 

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Thank you team for everything!!!!! 
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The flight was outstanding. The plane was great, well equipped, and the crew was so professional and welcoming. Please share our appreciation with the operator. Ashley, the catering was also perfect and the Go rental car was waiting for us plane-side upon arrival.

John, you and ONEflight are batting 1.000 with me! I look forward to many more flights ahead.

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Phone: (720) 458-9200
888.990.5387 (JETS)
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ONEflight International (OFI) is an Indirect Air Carrier, commonly referred to as a Charter Broker, whereas OFI acts as a Principal in buying and reselling air transportation in order to arrange flights on behalf of its Clients with Federal Aviation Regulation 14 CFR Part 135 Direct Air Carriers that exercise full operational control of the flights at all times. OFI is NOT a registered 14 CFR Part 135 Direct Air Carrier, nor does it provide air carrier services. OFI has developed an online booking site, referred to as BAJit.com. Flights booked with OFI or on BAJit.com are subject to the Charter Broker rules contained in 14 CFR Part 295.
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