The flight and pilots were fine. My experience with Oneflight/Bajit however was not so good.
1. Due to weather restrictions flying into Nantucket on 6/10/25 we could not depart on our desired day/time. This i understand. Oneflight fight wanted us to fly into Providence Rhode Island and drive and ferry to Nantucket. That obviously is not a feasible option to travel to the island of Nantucket. Why would I charter a flight to go through that hassle. I could easily fly commercial into providence.
My second issue is that we ordered catering, Specifically a charcuterie board. I ordered this when I booked my flight and even sent a text to confirm and received confirmation. We arrived onboard and there was no catering.
This was the first flight I booked through Bajit/Oneflight. I put $100k on deposit to see how your service performed. So far I’m disappointed. I’d like to get a refund of my money left in my act. If not I’ll use what’s left in my act but can’t see how I’ll re-up with Oneflight.
You’re providing a premier service and nothing about our experience was premiere. Very disappointed.
Again, plane and pilots were great. It’s your service that was severely lacking.
