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Member Feedback
We were impressed with the pilots, very respectful, professional, clearly explained all, and were responsive to our questions. the Citation was fine, could use an upgrade. As we know the lavatory is always a challenge. All that said it was really fine. The catering came in a bag with one package of folks and knives and could have been prepared more professionally. The transportation was excellent.. The bottom line, safety first, and that is what makes us comfortable.
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We were impressed with the pilots, very respectful, professional, clearly explained all, and were responsive to our questions. the Citation was fine, could use an upgrade. As we know the lavatory is always a challenge. All that said it was really fine. The catering came in a bag with one package of folks and knives and could have been prepared more professionally. The transportation was excellent.. The bottom line, safety first, and that is what makes us comfortable.
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Thank you for tracking and checking in. The flight was excellent! The pilots and flight attendant were wonderful. We had a great trip and appreciate y'all's attention to detail and quick responses on my questions. Have a great week!
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The aircraft had a very nice interior especially the lav. The carpet was very clean and items inside the cabin prior to our boarding were very well organized. The pilots somehow kept the aircraft at a comfortable temperature for our boarding. The outside temp was pushing 90F and it was very sunny. That was very much appreciated. The catering was AMAZING. Not only was the selection of items very eclectic (There was pineapple and papaya) but it was particularly well packaged for consumption on an airplane. On flights out of Stuart previously, we have been getting a tray of something from PUBLIX so this was definitely an upgrade.
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Great flight! Thanks.
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Flight was great thank you very much.
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Wife said everything was great. Catering was very good and pilots were friendly. Thx. T
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Thank you for your email. The pilots and flight attendant were excellent. The plane either did not have power or its APU was down and they were unable to cool off the plane prior to boarding. The pilots let us know before boarding and apologized. They started the plane quickly and it cooled off. They handled it great. Minor inconvenience and not a big deal but wanted to mention that. Shortly after takeoff I noticed the flight attendant open the luggage compartment door, make an observation, then notify the pilots. I noticed when she opened the door it sounded louder than normal. The captain came back and looked in there as well and I heard him clearly tell her “the door is trying to seal, but the seal isn’t quite good enough.” I don’t remember his exact words following but he said something along the lines of that it would be okay and they would monitor it. We had no issues and it didn’t appear to cause any problems. It was not loud in the cabin and everything was comfortable during the flight. I would like to know whether or not this is a potential safety concern going forward. Especially since we are scheduled to fly home on the same plane.
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It was a great flight. Beautiful plane. Great crew. And not Panera! All good
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Another great flight. All went smoothly. Thank you
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Yes, thank you! Safe and sound.
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Great flight…fabulous upgrade!!❤️
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Worked perfectly. Pilots were great.
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Smooth sailing – thank you all so so so much!
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Pretty impressive—sent about 1 minute after touchdown. Thanks for keeping close track of us.
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Everything was great!
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Everything was PERFECT. Thank you.
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Ali, everything went great. Uneventful, just like we want it. As I said before, _____ is very much in need of a paint job. It is not a good look to say the least. MG
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Great flight crew! Plane was clean and new but toilet on plane didn’t flush.
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The flight was great and on time. Thanks,
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Both of our flights this week were on wheels up planes, and the Wi-Fi did not work on either one. Otherwise, the flights were fine. would prefer not to fly on wheels up planes. That’s why I am no longer with them.
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Thank you everyone!
We did it! This has been one of the most intense travel weeks in awhile.
Appreciate all the help behind the scenes!!
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Yes. Very smooth
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Fantastic. Truly appreciate the follow up.
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Just landed. All good thanks
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Flight was good except wi fi didn’t work. I don’t like to fly without WiFi and they played with it. I figured since it didn’t work going out they would get it working. Think there should be some sort of credit as One Flight switched aircraft for a better plane but like I said I would rather have the other aircraft and wi fi Just fyi
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Flight was great. Wi fi did not work just fyi Thanks
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We had another wonderful flight today!
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Perfect flight - great trip. Thanks OneFlight.
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The flight was great, plane was very nice and pilots and flight attendant were very attentive and professional. Extremely satisfied with the flight.
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Sadly JB was unable to find his driver today and had to take alternate transport. The driver should always be waiting plane side for easy hop in? While I am at iy - let’s make sure that JBs car here in VNYS is always pulled planeside for his return, please. Thank you!
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Thank you Everything was fine!
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